When a water damage incident threatens your home, we at Prime Water Damage Restoration of Boise, Idaho, understand that you are not in a calm situation. Your living place is the next thing to its neighboring chaos. And what do we appear to be in? This whole restoration thing is a nosy neighbor's gig, meant to pull you back to the calm you had before the water. Our first step is an eyeball assessment of your situation—what do we actually see here? And the thing is, each water damage incident has a individuality—a source story, a spread story, a what's-hiding-in-the-walls story, and a rumor-control story (because who wants their neighbors to think that water is secreted from your place?).
Some people think that restoring water-damaged areas is simply a matter of using fans and dehumidifiers. Restoration, to us, is a full-canvas art. We pay attention to detail, right down to the small stuff. Consider this: If we let a closet go undried, then we're leaving just the right conditions for mold to grow. If we're not tackling damp patches in your carpet, then we're not really restoring your home. This is why we consider the full-canvas approach. It allows us to look at the job as a whole and not just at the parts that are easily seen. In doing so, we've managed to serve homeowners in our area quite well.
Yet, beyond the physical labor, our true distinction comes from the human touch we bring to our work. Honestly, interacting with restoration companies can feel borderline dystopian. On one end of the call, you've got a human—surely a vaguely reasonable facsimile of one, if we're ranking degrees of realism—wearing a headset and sitting within a Serve You Centerscape. On the other end, you coo sweet nothings into the receiver, hoping to coax a few words from the inhuman voices on the line. Why the heck does it need to be like that? It doesn't. Instead, you could call our office and speak with someone who actually comprehends the iambic pentameter of the poem you've been living since H2O decided to go walkabout. You might even end the call thinking you have a team of intelligences—both human and otherwise—working together to ensure restoration happens posthaste and with whatever graces Mount Olympus can be counted on to supply.